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Update case status

POST 
/case/:expedientNumber/update-status

Changes the status of an existing case, for cases you manage outside Kloutit. Set ALLEGED once you have sent the generated defense to the payment processor yourself: the case must be in GENERATED status, whichever stage the defense belongs to (initial defense, reopening, prearbitration or arbitration). Set ACCEPTED to accept the chargeback and stop defending the case, whether or not a defense has been sent (PENDING, GENERATED, ALLEGED, REOPENED, PREARBITRATION or ARBITRATION). Set WON or LOST to register the outcome once the defense has been sent (ALLEGED). A case already resolved cannot change its status again, and a case linked to a connected payment processor is managed by the processor itself, so it cannot be updated through this endpoint.

Request​

Responses​

Case status updated successfully